winning presentations, strong leaders and high-performing teams with Gilda's
engaging, customized and practical programs
value her global experience, real-life
examples and focus on achieving business results while participants appreciate
her engaging, interactive style and use of hands-on exercises that make the training
relevant, effective and memorable.
All of Gilda's sessions are created in collaboration with you and based on the needs and background of your specific audience, from sales to customer service, management to frontline staff.
Program length can be anywhere from 2 hours to multiple days, depending on the topic and your audience/time frame. All sessions can be delivered to a group audience or through one-on-one or small group coaching. Most can also be offered remotely via webinar, streaming video or teleconference.
Presentation Skills Training Being knowledgeable about a topic is not enough. You have to be able to communicate that knowledge effectively to any audience, whether you are presenting to the board of directors, potential clients or industry colleagues. In order to have the audience listen to you and take your ideas seriously, you have to present the right amount of information, with clear and focused organization, delivered in a credible and engaging manner. Skills covered include how to:
- Speak with confidence
- Connect with your audience
- Use non-verbal communications (body language) effectively
- Eliminate ums, ahs and filler words
- Use PowerPoint(R) effectively
- Speak extemporaneously
- Handle audience questions
- Incorporate stories in your presentations
- Overcome your fear of public speaking
Presentation Skills Training can be offered with any of the following focus areas:
- Bold Presentation Skills
- Executive Presentation Skills
- Sales Presentations
- How to Develop and Deliver Effective Presentations Over the Phone
- Using Improv Comedy Principles to Make Your Presentations Powerful and Engaging
Communication Skills Training (for staff and/or managers)
Communication skills are crucial to individual and organizational success. Miscommunication leaders to mistakes, missed goals, frustration and the inability to deliver on your project and brand promise. Whether you communicate internally (with colleagues, direct reports and managers) or externally (with customers, suppliers and partners), you have to build relationships based on trust and authenticity.
Communication Skills Training can include any/all of the following programs:
- Active Listening
- Giving Feedback
- Coaching for Performance Development and Improvement
- Coaching for Critical Conversations
- How to Network for Professional Success
- Cross-Cultural Communications
- Delivering on Customer Service Excellence
- Sales Training
- Frontline Supervisory Training
Team Skills Training (for team members and/or team leaders)
Today's organizations rely heavily on formal and informal teams to innovate, solve problems, deliver results and compete in an ever-changing market. To create high-performing teams, managers need to set clear expectations for processes and results and team members need to understand their roles. Communication at all levels is key and everyone has to capitalize on individual strengths for total team performance. Skills covered include how to:
- Create high-performing teams
- Match individual strengths with team roles
- Build team unity
- Shorten project cycle time
- Reduce conflict
- Manage projects, meetings and time
- Foster creative problem-solving
Team Skills Training can include any/all of the following programs:
- Creating High-Performing Teams
- Change Management: Communicating and Managing Change/Transformation With Integrity, Imagination and Flexibility
- Leading Effective In-Person and Virtual Team Meetings
- Innovation and Brainstorming
- Getting Results Without Direct Authority
- Project Management
- Mapping Team and Business Processes for Continuous Improvement
Gilda is an authorized partner of Everything DiSC(r) (a Wiley Brand) which provides a self-assessment and research-validated model that helps you understand yourself and others, saving you time, energy and money. The classroom training includes a report with the results of your online self-assessment, contemporary videos and a personalized learning experience.
Everything DiSC helps you build more effective working relationships based on an understanding of different behavior styles, and
Provides a common language to help teams understand one another and work better together
Acts as a springboard for conversation and team building
Improves employee and workplace communication
Helps you to understand people who aren't like you... or are too much like you
Reduces conflicts and avoids misunderstandings
- Everything DiSC can include any of the 5 following classes, each with a DiSC-based assessment:
- Everything DiSC Workplace(r)
- Everything DiSC Management(r)
- Everything DiSC Work of Leaders(r)
- Everything DiSC 363 for Leaders(r)
- Everything DiSC Sales(r)
Everything DiSC Workplace
Goal: Build productive working relationships with anyone in your organization.
Everything DiSC Workplace® can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace. Participants understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships.
- Discovering Your DiSC® Style – identifying your strengths and areas for improvement
- Understanding Other Styles - how your style interacts with others both positively and negatively
- Building More Effective Relationships – how to modify your style according to the situation and audience
- Individual Development Plan – how to build on your strengths so you can become more successful
Everything DiSC Management
Goal: Adapt your management style to meet the needs of each team member.
Everything DiSC Management teaches managers how to bring out the best in each employee. Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively.
- Your DiSC Management Style
- Directing and Delegating
- Improving Employee Motivation
- Employee Development
- Working with Your Manager
Everything DiSC Work of Leaders
Goal: Develop and implement style-specific leadership best practices
Everthing DiSC Work of Leaders connects unique leadership styles to real-world demands, generating powerful conversations that provide a clear path for action. Everything DiSC Work of Leaders approaches leadership as a one-to-many relationship, as opposed to the one-to-one relationship explored in Everything DiSC Management. It focuses on tangible steps directed at leading a group or organization toward desired outcomes.
Using the framework of Vision, Alignment and Execution, Work of Leaders encourages leaders to understand their own leadership styles and how they impact their effectiveness. Rich, compelling narration adds depth to the data and strong visuals support the learning process by illuminating key messages.
- Crafting a Vision (Exploration/Boldness/Testing Assumptions)
- Building Alignment Around That Vision (Clarity/Dialogue/Inspiration)
- Bringing Vision to Life by Championing Execution (Momentum/Structure/Feedback)
Everything DiSC 363 for Leaders
Goal: A 360⁰ assessment that’s easy to understand and apply
Everything DiSC 363® for Leaders combines the best of 360s with the simplicity and power of DiSC, plus three personalized strategies for improving leadership effectiveness. The result is a 360° experience that's more productive and satisfying. It is different from traditional 360s in the following ways:
- With an exclusive selectable comments feature, raters can give focused, balanced, constructive feedback—that the leader can actually use
- Clear visuals and a conversational narrative style interpret and explain the data, making the report easy to understand and use
- In response to the leader’s question, “Now what?” Everything DiSC 363 for Leaders provides leaders their next steps with three personalized strategies they can focus on now
Everything DiSC Sales
Goal: Understand your customer’s buying styles and close more deals.
Everything DiSC Sales teaches salespeople how to connect better with their customers. Participants learn how to read the styles of their customers. The result is salespeople who adapt their styles to connect better—and close more sales.
- Understanding Your DiSC Sales Style
- Recognizing and Understanding Customer Buying Styles
- Adapting Your Sales Style to Your Customer’s Buying Style
Why work with Gilda?
Gilda has conducted programs for companies throughout North America and in Europe, China, Thailand, India and Brazil.
Her real-world work experience in corporate, academic, government, nonprofit and entrepreneurial environments gives her a keen understanding of the challenges facing organizations of all kinds.
She is a certified Project Management Practitioner (PMP), has a certificate in Process Reengineering and holds an Advanced Business Certificate in Management from the University of Connecticut School of Business. Her expertise in process improvement and project management allows her to help clients use their communication, presentation and leadership skills to solve business problems.
Recognized expert who has worked with major clients
Gilda has worked with people at Fortune 500 companies, nonprofit organizations and small businesses including: Bristol-Myers Squibb, Wells Fargo, Praxair, GE Capital, Northeast Utilities, United Illuminating, The Hartford and Hamilton Sundstrand.
She has delivered speeches or conducted training for numerous professional associations, including: Association for Talent Development (ATD), American Women's Business Association (AWBA), National Speakers Association (NSA), Project Management Institute (PMI), Society for Human Resource Management (SHRM) and Toastmasters International.
If you would like to learn more about how Gilda can help you reach your goals, email Gilda today.
Subscribe now to Gilda's free, twice-monthly communications e-newsletter - and receive a FREE Special Report, "Seven Steps to Confident Public Speaking."
To see Gilda in action, check out the videos on her YouTube channel including:
Gilda has written more than 100 articles on a wide range of business topics including presentation skills, networking, brainstorming and management - visit the Articles Page
Thrilled to work with Gilda"The Office of Alumni Relations at Marist College was thrilled to work with Gilda Bonanno to offer a 'How to Schmooze' workshop for our alumni. She provided practical and hands-on advice for putting your best foot forward and building bigger and stronger networks. We look forward to the opportunity to work with Gilda again in the future!"Bobbi Sue Tellitocci, Associate Director, Alumni and Donor Programs, Marist College
Effective and engaging, makes a real connection to the audience
"Gilda is an effective and engaging speaker and trainer. She has presented several workshops for the Women's Business Development Center over the past three years, including Public Speaking: How to Talk to Strangers, Presenting Your Best Self: Communicating & Advocating for Success, and Grow Your Career With Networking Savvy.Gilda is well organized and prepared for every workshop. She does her homework on fine tuning her presentation for her audience. She is easy to work with and very supportive to participants. Whether she is helping aspiring women entrepreneurs learn how to speak effectively about their businesses or teaching Hispanic business owners how to network with their colleagues, Gilda provides practical exercises and techniques that empower people to build self-confidence and develop bold communication skills. Gilda cares about her audiences and is able to make a real connection with them. I highly recommend her.Marian Cicolello, Vice President, Connecticut Women's Business Development Council (WBDC)
Incredible ability to speak to, train and motivate a group“The exercises were fun and interactive while still delivering a very important message. Thank you for your time and energy in, once again, delivering a top notch presentation. If there ever is a time I can recommend you and your incredible ability to speak to, train and motivate a group, please feel free to have your client contact me. ”Nancy Margiano-Sylvester, Vice President of Training and Development & Recruiting, Family Security Plan
Dynamic and very knowledgeable"I have had the pleasure of working with Gilda on the 6th Annual Women in Business Summit and by all reports she was outstanding! Comments received from workshop attendees included "excellent facilitator"; "dynamic and very knowledgeable"; "would attend another workshop from her". Gilda made my job easy; she was professional and made great recommendations to improve the effectiveness of her workshop. I am looking forward to the opportunity to work with her again."Kisha Samuels, President, Events of Joy
Smooth, professional, enlightening and entertaining"I have attended Gilda's presentations for the past three years at the annual Southern New England Chapter of the Project Management Institute's conference. She is a polished speaker who always has an upbeat professional message to deliver.
This year's presentation, "Presenting with Power and Passion," was of particular importance and timing for me.We are currently training our newer Project Managers and technical staff to prepare and deliver presentations to Senior Management. I picked up some new tips from her presentation and also confirmed some of the things that I had been doing correctly. I was so impressed by her presentation that we invited her to speak at our company's next Project Manager's Forum. I highly recommend Gilda's presentations."Eugene Kallaur, PE, PMP, Project Director, Transmission and Substation Projects, The United Illuminating Company
Provided a wealth of opportunities for participants to actively learn"It was an absolute pleasure having alumna Gilda Bonanno present her workshop on “How to Schmooze” with our institution’s alumni. Her training and coaching credentials and her ability to engage a diverse audience with a wide range of professions provided a wealth of knowledge and opportunities for our participants to actively learn and craft their networking skills."Anthony Izzo, Manager, Diversity & Inclusion, NBC Universal Media
Unique ability to capture attention, education and entertain"I invited Gilda to teach a networking workshop at Oxbridge Academic Programs in New York City for students from several different nations including Turkey, South Africa and Chile. With her unique ability to capture attention, educate and entertain, Gilda helped all the students understand the value and process of networking during professional and social events. After Gilda's session, each student expressed complete satisfaction and reassurance with regards to his or her networking abilities before, during, and after attending a future event."
Neeraj Joshi, Faculty Member, Oxbridge Academic Programs & Counsel, Meredith & Keyhani PLLC